Privacy Policy

General Information

We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or site registrations). The information we collect is used to improve the content of our Web pages and the quality of our service, and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:

It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service or as otherwise required by law. We transfer information about you if Expected Behavior is acquired by or merged with another company. In this event, Expected Behavior will notify you before information about you is transferred and becomes subject to a different privacy policy.

Information Gathering and Usage

When you register for DocRaptor we ask for information such as your name, email address, billing address, and credit card information. Members who sign up for the free account are not required to enter a credit card. Expected Behavior uses collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research.

When you input data to create a document with DocRaptor, we retain a copy of the document created from the data you input until the sooner of: (a) the time you download the document; or (b) 4 hours. After this, DocRaptor does not retain a copy of data you input to create DocRaptor forms nor does DocRaptor retain a copy of the document created, unless you use DocRaptor’s optional debugging service. Prior to your download of the document or the input data being purged from our system (if document download does not occur within 4 hours of input), your input date and the resulting document is protected from arbitrary download through cryptographic hash.

Cookies

A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Cookies are required to use the DocRaptor service. We use cookies to record current session information, but do not use permanent cookies. You are required to re-login to your DocRaptor account after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.

Data Storage

Expected Behavior uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run DocRaptor. Although Expected Behavior owns the code, databases, and all rights to the DocRaptor application, you retain all rights to your data.

Remarketing

DocRaptor also uses 3rd party vendor re-marketing tracking cookies, including the Google Adwords tracking cookie. This means we will continue to show ads to you across the internet, specifically on the Google Content Network (GCN). As always we respect your privacy and are not collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system. The third-party vendors, including Google, whose services we use, will place cookies on web browsers in order to serve ads based on past visits to our website. Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.

You may opt out of Google’s use of cookies by visiting the Ads Preferences Manager. Also, you can opt out of other third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page.

DocRaptor also uses Google’s DoubleClick’s Remarketing Pixels. You may opt out of DoubleClick’s remarketing pixels, your privacy policy can instead tell people to opt out of DoubleClick’s use of cookies by visiting the DoubleClick opt-out page or the Network Advertising Initiative opt-out page.

DocRaptor also uses Google’s Dynamic Ad Serving. The Dynamic Ad Serving feature uses the Teracent cookie and you may opt out of the Teracent cookie by visiting the Teracent opt-out page.

Disclosure

Expected Behavior may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Service.

Changes

Expected Behavior may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your DocRaptor account or by placing a prominent notice on our site.

Questions

Any questions about this Privacy Policy should be addressed to support@docraptor.com.